Refund Policy

Refund Policy

For all products that are bought and / or paid for on this site, the following policy is applicable for refund of the fee that you pay for the product/service. This refund policy is applicable ONLY for products/services purchased online on mbaguru.in and NOT for any classroom programmes or correspondence courses or test series or web-based products for which the fee payment has been made at any Roots Education / MBAGuru office.

You can request for a refund of any fees paid you subject to the following:

For products/services that require us to despatch courseware to you, communication of your confirmed intent to cancel your subscription must reach us before the first set of courseware is despatched from us.

For products/services that only offer on-line access, communication of your intent to cancel must reach us before your first use of or access to the said product/service.

For products that involve tests to be taken by you (whether online tests or paper-and-pencil tests), communication of your confirmed intent to cancel your subscription must reach us before you take even one such test or before you collect from us the first test paper or before the first test paper is despatched by us to you.

In all cases where you make a refund request, the request has to come to us in either one of the two forms given below:

– In the form of an email sent by you from the SAME email address which was submitted by you to us at the time of registration for the product/service

– In the form of a letter signed by you to reach our registered office at MBAGuru, 9 & 10 Ground Floor, 23 Narain Manzil, Adjoining Barakhamba Metro Station Gate Number 5, Barakhamba Road, Connaught Place, New Delhi, Delhi 110001, by registered post.

If your refund request satisfies the above terms, the amount (after deduction of all applicable taxes and levies) would be refunded after deducting an administrative charge of Rs.150/- or 10% of the order value, whichever is higher.

If the amount for the product/service was originally paid by you through credit card, the refund amount would be debited back to the credit card account that was used to make the original purchase. If the amount for the product/service was originally paid by you in the form of a Demand Draft or a payable-at-par cheque, the refund amount would be sent to you in the form of a Demand Draft or payable-at-par cheque made in the name of the person registering for the product/service and sent to the address given by you to us at the time of registration for the product/service.

If such communication is received by us after the first set of material has been despatched(for products/ services that require us to despatch material to you) or if you have accessed any part of the services on-line (for products /services that only offer on-line access), no refund would be allowed.

All communication in this regard should be addressed to mbaguru@rootseducation.com. The processing will normally take 5 working days and the amount(s) will be refunded within 5 working days after that.

Google Reviews

Aishwarya Jain

I feel this institution provides a lot more services than it's competitors, be it the mocks and online adaptive tests, or information availability (I have online lectures available!) or just one on one teacher student interaction. Definitely a top notch quality institute.
Alisha Verma

Amazing!! If you really want to receive guidance to crack CAT, then definitely this is the place. Not just for CAT, but other MBA exams and before and after processes of these exams. Experienced faculty, small batch size, lot of practice material, backup facilities, exam series and all the guidance will definitely help you throughout this journey of "MBA".
Anant Jain

Teachers are really good and individual attention is given to each student. I really benefited from the course and scored 97.8 percentile in CAT.
Anant Kedia

The faculty here is quite good and the adaptive way of teaching is quite effective. My Percentile - 99.83
Kunal Aggarwal

CAT 2019 - 99.22%iler. It’s a great institute for preparation of entrance exams like CAT, XAT, IIFT, SNAP AND NMAT. The faculty here is really helpful and knowledgeable. I would recommend MBA Guru to anyone and everyone who wish to prepare for such exams.
Mayank Bhasin

MBAGuru is a great place to learn everything and anything about CAT. The faculty here are really supportive, and the adaptive process is a good initiative towards extracting the maximum out of each and every aspirant.
Pranav Garg

Mba Guru helped me very much in achieving my targets. With the help of teachers and mentors I got 99.67 percentile in CAT 2019
Pratibha Jalan

For better education facility, what do you need? A great mentor who can shape you to the way in which you can conquer the road, one who walks down on the road with you and the one who is there to say out loud when you loses your focus. Similarly, Mba Guru is platform, were you get great faculty, great...
Riddhi Tiwari

Got 99.28%ile in cat'19. ❤ great start for all the mba aspirants, the faculty here is really amazing, all the mentors give incredible guidance, parik sir gives amazing strategy to english, kunal sir , arvind sir and rahul sir make the most dreaded section i.e., maths(quant and di sections) look so easy... individual guidance is given to all the students....
Sumant Issar

Great faculty and small batch size with individual attention to all students. Joined MBA Guru for CAT 2019 and scored 97.71 percentile in just 4 months of preparation, Thank You MBA Guru.
Varsha Aggarwal

Excellent faculty, adaptive learning technique, accurate batch size makes MBAguru the right place for CAT aspirants. Not only the faculty but the staff members are also very helpful, we can have individual doubt sessions with any teacher and backup classes are also easily available. The study material and mock tests are up to date. The adaptive card is a unique...
Vatanjeet Thakran

Great place to prepare for not just CAT but all other MBA entrance exams also. The small batch size and adaptive teaching methods are what make MBA Guru different from other coaching institutes. Needles to say the faculty members are highly qualified and very helpful. If you want to prepare for CAT and other management entrance exams then MBA Guru...

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